Instead of refunding my money they offered credits to purchase more Udemy courses. Their customer service was profoundly disappointing. If you like companies that scam their customers and follow up with lousy customer service then Udemy qualifies. This week a friend told me about his experience with Udemy.He registered for a course for USD, then decided he didn't want to do it.If a student is not satisfied with a course they paid for, they may request a full refund within 30 days of signing up for that course.Each course and its materials are accessible to the student indefinitely which enables them to refer back to the material for further comprehension or reviewing what they have already learned.(Funny how I had to try to access course before learning this.) No big deal- right? Well, I had bought the course with a credit card I no longer have, and Udemy claims they cannot refund me any other way. Life time access means lifetime access, and I don’t know any other company that has only one way of refund.
I contacted Udemy requesting a refund, but they refused to honor their coupon.
Another difference is that is geared toward those who are interested in learning technical skills.
delivers a wealth of courses in different subjects; they basically offer courses on any topic that can be taught to students.
Claude (my friend) called again, and once he explained himself, again the client service rep hung up!
By chance, Claude had wiped and re-re-installed his computer with Windows 10, so it was a clean machine.